Terms & condition

Introduction and overview of wtf

This policy applies to all WTF platforms (the “Site,” “Web Site,” “Mobile Application,” “App,” “Social Media Platforms,” “Us,” or “We”), which are operated and owned by WTF Apparels Pvt. Ltd., and marketed and/or managed by WTF Apparels Pvt. Ltd. WTF is committed to complying with applicable laws regarding the protection of user information, including personal and financial details shared for the purpose of using WTF services. This policy governs the processing of information related to you and grants you various rights concerning your personal data.

Any images, data, or files uploaded to the website must not be used without the explicit consent of authorized personnel of the brand. Please note that the Site may contain links to other websites over which WTF has no control. WTF is not responsible for the privacy policies or practices of other websites you may choose to link to from witnessingtruefashion.com. We encourage you to review the privacy policies of those websites to understand how they collect, use, and share your information.

Privacy policy

This Privacy Policy is intended for all Users of witnessingtruefashion.com. WTF is dedicated to respecting and protecting the privacy of our Users. All information User provides, such as phone number, home address, current location, e-mail addresses, or any additional personal information found on the site, will be used solely to support User relationships with WTF. WTF strives to develop innovative methods to serve Users even better. WTF is designed to operate efficiently while keeping user privacy in mind. This Privacy Policy outlines the types of personal information that WTF gathers from its users and takes steps to safeguard it.

In order to provide a personalized browsing experience, WTF may collect information from you, which may include technical or other related information from the device used to access WTF platforms, including, without limitation, your current location. By registering, using, or visiting WTF platforms, you explicitly accept, without limitation or qualification, the collection, use, and transfer of the personal information provided by you in the manner described in the Terms & Conditions and Privacy Policy. Kindly read the Terms & Conditions and the Privacy Policy carefully as they affect your rights and liabilities under the law. If you do not accept the Terms and Conditions and this Privacy Policy, PLEASE DO NOT USE WTF SERVICES.

WTF reserves the right to take any rightful legal action against the customer if any fraudulent activity is identified, such as multiple usage and abuse of coupon codes, false claims for orders, etc.

Terms and condition title

By using or visiting WTF (Witnessing True Fashion) platforms, you expressly consent to the Terms and Conditions and our Privacy Policy, and to WTF processing of Personal Information for the purposes given under the Terms & Conditions and this Privacy Policy, subject to local laws, in the following ways such as:

- To create a personalized account containing your contact information, email address, home address, bank details, etc., based on information you provide, imported from other sites or applications, or provided by third parties.
- To contact you about any website updates, informational and service-related communications, including important security updates.
- To inform you of other services available from WTF or its affiliates, if any. ("Affiliates" means entities that control, are controlled by, or are under common control with WTF).
- To enable you to provide feedback and contact WTF customer service in case of any problems with the services or emergencies.
- To conduct surveys, run promotions, advertise, and provide the results thereof, such as success stories, etc.
- To provide information about you and your experience to further promote our websites.
- To help your friends, contacts, and potential customers find your profile and connect with you.
- To allow you to share your experience and information with your connections.
- To give search engines access to public information.
- To detect, investigate, and prevent activities that may violate our policies and are illegal.
- To provide certain information that enables users to network, post information on social media, such as Facebook, Twitter, Instagram, etc.
- To generate internal reports about the use of our platforms and related uses.

WTF uses the information provided by you to create its own database and networking, and may enable third parties to see your personal information for marketing purposes. WTF has certain hashtags such as #WTF, #WitnessingTrueFashion, and #DiscoverYourStyle, which will be provided to you while you purchase merchandise from WTF platforms. If you upload a picture on social media using these hashtags, the WTF platforms will automatically link that picture to WTF platforms. The picture will be solely used for marketing and promotional purposes and shall be visible to anyone who uses the WTF platforms. Your profile information may be used for networking with other community members or may be visible to service providers or customers who are using the website. In addition, portions of your personal information may be made public for networking.

You acknowledge that by providing your personal information, you have consented to your information being used as described here. We shall take measures to safeguard your information from unauthorized access or inappropriate use by third parties. However, WTF has no control over third parties' websites and is not responsible for any sort of misuse or any other liability. You acknowledge that by linking with third-party websites, you are aware of the potential misuse and risk involved.

I hereby authorize and give consent to WTF Apparels Private Limited to send me, either directly or through any third-party service provider, various forms of information, alerts, SMS messages, calls, commercial communications, and other services to the telephone numbers listed above. I understand that these numbers may or may not be registered with the National Do Not Call Registry or listed in the National Customer Preference Register.

I also confirm that I will not hold WTF or its third-party service providers liable or file complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other applicable regulations, including any amendments thereof, as may be applicable from time to time.

This consent will be automatically renewed every month. If you wish to discontinue this service, please contact us before the due date on:

Whatsapp: +91 9900380090

Security

You are responsible for ensuring that your login credentials (your username and password) are kept confidential.

To provide security measures, we have implemented technical and organizational measures specially designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, due to the inherent open nature of the Internet and wireless communications, we do not guarantee that your personal information will be completely free from unauthorized access by third parties, as the transferring of money over or through WTF’s platforms is not within our exclusive control.

Use of WTF services implies your acknowledgment and assumption of this risk. WTF has made all reasonable efforts to implement physical, electronic, and managerial procedures to safeguard the information we collect.

We seek to ensure compliance with the requirements of the Information Technology Act, 2000, as amended, and the rules made thereunder to ensure the protection and preservation of your privacy. However, it is your responsibility not to provide any sensitive data that you would not want to make public. You should be aware that your account may be monitored by customers and service providers across the websites.

We also use cookies to administer our platforms and deliver a personalized experience. For additional detailed information on each of these, please see below.

Cookies

“Cookies” are pieces of information that may be placed on your device by a service provider to facilitate and enhance your communication and interaction. To the extent possible depending upon your device, WTF may use cookies (and similar items such as web beacons, tags, etc.) to customize your experience, to make usage of our apps more convenient, or to enable WTF to enhance its services. WTF may also use and place cookies on your devices from our third-party service providers in connection with the services we offer, such as analytics providers that help us manage and analyze our services.

You may stop or restrict the placement of cookies on certain devices or flush them from your browser by adjusting your web browser preferences. However, you may still use WTF services, though it may interfere with some of their functionality. Cookies and similar items are not used by WTF to automatically retrieve personal information from your device without your knowledge. Cookies are device and browser-specific, so if you make changes to your environment, WTF may reinstall a cookie.

We might utilize session ID cookies to enable certain features of the website, to better understand how you interact with the website, and to monitor aggregate usage by WTF users and web traffic routing on the website. Unlike persistent cookies, session cookies are deleted from your computer/device when you log off from the website and close your browser. Third-party advertisers on the website may also place or read cookies on your browser. You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the website or services.

We might also use tracking technologies which may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, click stream patterns, dates and times, and the location from which the website is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your web experience. We may also analyze information that does not contain personal information for trends and statistics.

Changes to this privacy policy

WTF reserves the right, at its discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future WTF plans to use personal information or location-based data in a way that materially differs from this Privacy Policy, such as sharing such information with additional third parties, WTF will post such changes here and provide users the opportunity to opt out of such differing uses. Continuing to use our services after the posting of any changes to this Privacy Policy means you accept those changes.

Policy towards children

The website is not directed to children under the age of 18 years. We do not knowingly collect personally identifiable information from individuals under the age of 18. We do not specifically collect information about children without parental consent or supervision. We encourage you to participate in your child’s experience with WTF.

Information we collect and data retention

We commit to respecting your online privacy and data. We recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. This Personal Information is used for purposes described in this privacy policy. WTF shall collect both Private Information and Publicly Available Information from its users.

Private Information: Includes users’ full name, age, mobile number, permanent address, current location, email address, bank details, or any other information required for registering and creating an account and thereafter availing WTF’s services. We may share your Private Information only as described in this Privacy Policy and related documents.

Publicly Available Information: Includes information made available to the public such as:

- Name (as registered)
- Contact Information including email address, phone number, and residential address
WTF does not solicit any information provided by the user; however, if information is required by any Central/State Authority for any purpose, it shall be shared by WTF without seeking the user's prior permission.

WTF may send users service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices).

We collect the following general types of information about you when you visit our website:

- Personal Information: Identifiable details such as name and contact information.
- Demographic Information: Non-unique details such as ZIP code, age, preferences, gender, race or ethnicity, occupation.
- Behavioral Information: Includes how you use our website, areas visited, services accessed, geo-location, browser and operating system type, domain names, access times, and referring website addresses.
- Indirect Information: Collected from the use of certain third-party services on our website.

We collect financial information such as bank account details or credit/debit card details solely for payment purposes to service providers for services availed by you. We do not collect sensitive personal information like health conditions, biometric data, or other sensitive confidential information.

We do not store users' email account passwords or bank details. The password for your WTF account is automatically saved on the WTF server when you create an account or register.

If you choose to log in with Facebook, Google, or similar sites, we import the information you choose to share and integrate it into your WTF account. Because WTF allows you to share your information, some information may be made publicly available by default and could appear in public search engine results.

We may personalize advertisements shown on our websites and acquire additional information about users from third parties to provide this personalization.

We may also ask for your feedback after you use our services to improve future experiences. We may communicate with you regularly with tips, advice, and survey information to enhance our services. You have the option to opt-out of these communications. If you wish to stop receiving such communications, you may log into your account and change your preferences to ‘Unsubscribe.’

We retain your personal information to provide better services. To delete or close your account, please contact us via DM on:


Whatsapp: +91 9900380090
An email will be sent to confirm the deletion of your personal information and bank details. A repository copy of an email will be retained for audit and record purposes as deemed necessary by WTF. We will also retain logs, demographic, indirect, and statistical information that may relate to you but does not personally identify you. If your personal information was accessed by others using our sites, we cannot delete that information or copies from their systems.

If you do not want your information processed as described, you may revoke your consent to our Privacy Policy. Note that withdrawing consent may affect your ability to use certain services, and your account will be deleted.

WTF reserves the right to delete data after 60 days from the date of account deletion. We may either delete your personal information or de-identify it to make it anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing related to the service or to comply with legal requirements.

Non-personal information that wtf collects

WTF automatically collects non-personal information from users for WTF Services, such as IP host address, device-specific identifiers, computer or smartphone configurations, the number of times pages have been viewed, and usage habits of WTF users or similar data. At times, while collecting non-personal information through automatic means, WTF may inadvertently collect personal information mixed with non-personal data. While WTF will make reasonable efforts to prevent such incidental data collection, the possibility remains. If WTF inadvertently collects personal information, we will not intentionally use it for any purposes. WTF shall not be responsible for such information if collected unintentionally. WTF may also aggregate demographic information collected from users (e.g., the number of users in a particular state) in a manner that does not identify any individual.

Information and data used

Any information we collect from you may be used in one of the following ways, but is not limited to:

To Improve Our Website and Enhance User Experience: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To Enhance Services and Respond to Queries: Your information helps us more effectively respond to user service requests and support needs. The email address you provide may be used to send you information and updates related to your account or requests, as well as occasional WTF news, updates, and information about related products or services.

For Legal Purposes: We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal processes. This may include sharing your information to investigate and address threats or potential threats to public safety, address violations of this Privacy Policy or the Terms of Service, or protect the rights, property, and safety of WTF users, employees, or the public. This may involve sharing information with law enforcement, government agencies, courts, or other organizations in response to legal requests such as summons, court orders, or government demands.

For Other Purposes: If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of WTF, its users, or any other person, we may disclose information. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.

Information sharing and third-party disclosures

WTF uses the information we gather on the website, whether personal, demographic, collective, or technical, to operate and improve our services, enhance user experience, and deliver the products and services we offer.

If you have provided consent, we may also use the information gathered to inform you about other services available from us or our affiliated companies and to contact you for feedback regarding current services or potential new offerings. We may send additional communications and information on new services that may interest you. The nature and frequency of these messages will vary based on the information we have about you. However, you may choose to opt out of receiving these communications either at the time of registration or later.

While we are committed to protecting your privacy, we cannot guarantee that your personal information or private communications will always remain confidential. Information may be shared with third parties as needed. By using our platforms, you acknowledge and accept all responsibility and risk associated with your use of the platforms, the internet in general, and the documents you post or access, as well as your conduct on and off our websites.

We may share your information with third parties who assist us in delivering our services. This includes companies and individuals we employ to perform functions on our behalf.

We may also disclose information if necessary to investigate, prevent, or address illegal activities, suspected fraud, potential threats to physical safety, violations of WTF's Terms of Use, or as otherwise required by law.

In the event that WTF is acquired by or merged with another company, we will transfer information about you to the new entity. We will notify you before transferring or disclosing your personal information.

WTF may provide links to third-party services from within our platforms. We are not responsible for the privacy practices or content of these third-party services, and such links should not be construed as endorsements of any third-party services.

WTF shall not be responsible for any actions of users or third parties that are contrary to the Terms of Use or applicable laws. We will not be held liable for any illegal acts committed by users toward others.

Access to personal information

You can access the Personal Information you have provided by visiting our Website/Apps. If you need assistance with logging in, you can get in touch with us via:

Whatsapp: +91 9900380090

To inquire about the privacy settings of your personal information with us, contact the relevant Officer/Authority using the same WhatsApp number:

Whatsapp: +91 9900380090

WTF retains indefinitely all the information we gather about you to make your repeat use of our website more efficient, practical, and relevant. You can delete your account from WTF’s online database at any time. This action will remove all your personal details and bank account information from our records.

Opt-out process

You may unsubscribe from WTF advertisement/marketing messages. All unsubscribe or opt-out requests should be sent to us, and WTF will process your request within a reasonable time after receipt. However, WTF is not responsible for removing your personal information from the lists of any third parties to whom you have shared information at your own discretion. You should contact such third parties directly, acknowledging all associated risks.

Wtf terms of service

Use of the WTF Service is governed by, and subject to, the Terms of Service. This Privacy Policy is incorporated into such terms.

Contact

For questions or concerns relating to privacy, feel free to contact us at:

Address: 1658 27th Main Road Sector 2 HSR Layout, 560102 Karnataka, India

Whatsapp: +91 9900380090

Disclaimer:

We reserve the right to change the Terms and Privacy Policy from time to time as we deem fit, without any prior intimation to you. Your continued use of the website signifies your acceptance of any amendments to these terms. You are therefore advised to read the Privacy Policy on a regular basis. If you disagree with any of the terms and Privacy Policies or any amendments thereafter, you may terminate your use of this website immediately.

We follow generally accepted standards to protect the personal information submitted to us, including the use of services from third-party service providers. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security and usage in a manner inconsistent with this Privacy Policy. We assume no liability or responsibility for the disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. The responsibility for protecting classified/personal information details of every user solely depends on them, and we shall take no liability in case of any breach thereof.

We recommend you protect your personal information by never providing your credit card, debit card, or any other bank account details to anyone. WTF provides maximum care to ensure that all or any data/information concerning electronic transfer of money remains secure. For completing online transactions involving payments, a user is directed to a secured payment gateway. WTF does not store or keep financial data such as credit card numbers, passwords, PINs, or any “personal account related information” for its own use. Since the transaction occurs on a third-party network not controlled by WTF, once an online transaction has been completed, the personal account-related information is not accessible to anyone at WTF, at the payment gateway, ensuring maximum security.

WTF shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars, nor for any error, omission, or inaccuracy with respect to any information so disclosed and used, whether or not in pursuance of a legal process or otherwise.

You play an important role in keeping your personal information secure. You should not share your username, password, or other security information of your WTF account with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions.