Faq's

Yes, Cash on Delivery (COD) is available for orders below INR 2000 across all serviceable 560102.

- Visit the "Place your Return / Exchange Request" section on the website/app or click here to raise a return/exchange request for your order.

- Submit the required details as prompted.

- Follow the instructions and select the item(s) you would like to Return/Exchange.

Please note that the Return/Exchange request needs to be raised within 7 days of the delivery date. Reverse pickup will be arranged within 2-3 working days by our courier partner. Once we receive the product, we will get in touch with you to confirm your request.

In addition, all returned products must be unused, unwashed, undamaged, and must be returned with the original packaging and tags intact. Items without tags will not be accepted.

A charge of INR 100 is levied for any return orders as a reverse shipment fee at the time of Refund.

The order usually takes 2-5 working days to reach all the metros and tier I cities; however, for some pin codes, it might take a little more time. In case of delay, please get in touch with us on:

- WhatsApp: +91 9900380090

You will receive a confirmation of the placed order on your registered email ID and phone number. Additionally, we will notify you once it is dispatched from our warehouse.

In case the order does not get delivered within 7-10 working days, you can contact us at:

- WhatsApp: +91 9900380090

We will do our best to ensure it is delivered at the earliest.

A shipping fee of INR 100/- is charged on all COD orders.

At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.

You can cancel your order within 6 hours of placing it via WhatsApp. You can also opt to cancel the order by clicking the "Cancel Order" button in the order confirmation message.

In case of returns/exchanges, visit the "Returns" section on the website or click here to raise a return request for your order. You will need to pack the product back in its original packaging (with tags) and hand it over to our courier partner. As soon as we receive it back in our warehouse, we will verify the item and issue a refund to the same account used for payment.

Please note that a handling fee of INR 100 is charged for returns.
Additionally, orders placed during any sale (e.g., BOGO) that include free products are not eligible for returns/exchanges.

We strive to maintain the highest quality standards; however, if you receive a damaged/defective product, you must notify us within 24 hours of delivery. Additionally, we request you to email us a photograph of the damaged/defective product via:

- WhatsApp: +91 9900380090

If you fail to notify us within this timeframe, the return may not be processed.

We do our best to deliver the correct products on time, but in rare cases, if you receive a different/wrong product, please visit the "Returns" section on the website or click here to raise a return request for the incorrect order.

Return requests must be raised within 7 days of the delivery date.

For returns/exchanges, the reverse pickup will be arranged within 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, where it undergoes a quality check. Once it passes the QC, the refund for a return or the exchange request will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you. For further assistance, please contact us:

- WhatsApp: +91 9900380090

It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, where it undergoes a quality check. Once it passes the QC, the refund for a return or the exchange request will be initiated within 72 hours.

Please note that if any promotional/coupon code was redeemed during the purchase, the full amount will be refunded as store credit. In the case of a non-promotional purchase, the full amount will be credited to the bank account.

For orders placed with a discount that are returned, the discount will be waived, and the products will be billed at MRP. The balance amount will be refunded as store credit.

For prepaid orders, the refund mode depends on the payment method used for the order. The amount will be credited to your account within 2-3 working days. If not, please contact your respective bank.

Please note that if any promotional/coupon code was redeemed during the purchase, the full amount will be refunded as store credit. In the case of a non-promotional purchase, the full amount will be credited to the bank account.

Once the product(s) reaches us and passes the QC, a refund in the form of store credit will be sent to the registered email and WhatsApp number.

For further information on your returned order, you may log into your account or contact us via:

- WhatsApp: +91 9900380090

When placing your order, you will find a "Size Chart" option on the product page, which includes detailed information on sizes and fit. Click on it to find your perfect size.

In most cases, the payment will automatically be credited back to your account within 2-3 business days. If it does not, please send us the details of your transaction via:

- WhatsApp: +91 9900380090

We will verify the details and get back to you as soon as possible.